Personal information collected by AIG Insurance New Zealand Limited (“AIG”),is treated as confidential and is protected by the Privacy Act 1993 (New Zealand). Personal information is information about an identifiable individual. Personal information is provided to us voluntarily, however if we do not collect certain information we may not be able to process your application.
Site Visit Data
This site is operated by AIG through the use of an external hosting service provider. When visiting this site, a record of your visit is logged. The following information is automatically recorded for statistical purposes and is used by AIG to help improve the site:
No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.
Collection of Personal Information
When you email us:
Other information collected by us, for example through an on-line form, will always:
Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping. Cookies can make websites easier to use by storing information about your preferences on a particular website. The information remains
on your computer after the Internet session finishes.
On each use a "session cookie" may be temporarily placed on your computer, which is used to maintain navigation information during your site visit. These session cookies are automatically deleted from your computer at the end of each Internet session.
Your computer saves cookies to your hard drive so that they are available the next time you use it. These cookies record details of search results and viewed documents to make your navigation easier on subsequent visits to a site.
Purpose of Collection
AIG collects information necessary to underwrite and administer your insurance cover and to maintain and improve this website and your customer experience.
You have a duty to disclose certain information. Failure to comply with your duty of disclosure or to provide certain information may result in AIG declining cover, cancelling your insurance cover or reducing the level of cover.
In the course of administering your policy we may disclose your information to:
Access to Your Information
You may gain access to your personal information or correct your details by a written request to AIG by writing to:
The Privacy Manager
PO Box 1745 Shortland Street
In some circumstances, AIG may not permit access to your personal information. Circumstances where access may be denied include where it would compromise the privacy of other individuals, or where it would be unlawful. Whilst access to your personal information may generally be provided free of charge, we reserve the right to charge for access requests in limited circumstances.
If you feel you have a complaint about privacy, please write to the above address.
By completing an on-line application form you consent to the above uses of your personal information.